Additional support

What is it?

Sometimes you may need IT support on a more regular basis. It may be necessary for us to visit your premises in person to resolve issues that arise or perform routine maintenance visits.

We can also help you with installing and deploying new applications to suit your business requirements.

What benefits does it offer?

Routine maintenance (site visits)

We can provide routine, scheduled maintenance support at which our engineers will fix any non-critical issues that are causing problems for users, as well as perform hands-on server maintenance

Ad-hoc site visits

We can also act quickly to resolve critical issues by making an unscheduled site visit

Service review

Be given the reassurance that you're recieving the very best service with regular, in-depth service-level performance reviews

Ready to learn more about this specialist service? Call us now on
0115 911 66 99 or email info@polestar.co.uk