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On-Site Support


Should any problem prove too complex to be resolved over the telephone, or you prefer to have on a technician available beside you, then On-Site Support packages are available.
 

Standard On-Site Support
 
Availability 9am-5.30pm Monday to Friday  (Excluding Public & Bank Holidays)
Based on an 8 hour response time
Extended On-Site Support
Availability 24 x 7 x 365
Based on 4 hour response time - Please contact our Sales Team for details
Client-Server software connectivity problems can only be supported if Polestar supports both Server and Client machines. We are happy to discuss your needs and provide you with additional Support Options for specific items.